Revenue leaks
Stop losing business you've already earned
Small businesses lose customers who already found them: a missed call, a slow reply, no follow-up, a no-show, a past customer nobody invited back. Choose three fixes and we set them up for you, so the calls, leads and customers you already have turn into more paid work.

The five leaks, and the fixes
1 Missed calls
You're on a job or with a customer, the phone rings, and you can't pick up. Some callers don't leave a voicemail. They call the next business on the list.
What we can set up: An AI receptionist answers your business line, answers callers' questions from what it knows about your business, and takes their details. If a call isn't answered, the caller gets a text from your business asking how you can help.
A missed call gets a text back (0:31) The AI receptionist answers and books (1:37) Missed call cost calculator
Try an example:Lost a month
$1,056
Lost a year
$12,672
One job per customer. Repeat customers are worth more.
2 Slow replies
Someone writes to you through your website and waits. By the time you reply that evening, they may have booked someone who answered first.
What we can set up: A chat box on your website answers visitors' questions from the same knowledge the receptionist uses, takes their details, and puts the conversation in your inbox so you can pick it up.
Website chat turns a question into a booking (1:40) In a study of more than a million online leads, businesses that tried to reply within an hour were nearly seven times as likely to qualify the lead as those that waited even one more hour. Harvard Business Review, 2011
3 No follow-up
Someone gets a quote, fills in your contact form, calls to ask about prices, or starts an application, and says, "Let me think about it." Then the week gets busy and nobody checks back.
What we can set up: One follow-up sequence for the moment that matters most in your business: a quote you sent, a contact form, a phone inquiry, a consultation, or an application. It checks in by text over the next few days, and stops when they reply.
Follow-up that runs on its own (1:05) 4 No-shows
They booked, then forgot or changed their plans, and the time you held for them is gone.
What we can set up: Your booking calendar sends reminders by text before each appointment, with a link to reschedule instead of skipping it. If someone misses the appointment anyway, they get a text inviting them to rebook.
Confirmation, reschedule link and reminder (1:30) 5 Past customersQuoted separately
People who already paid you once know your work, and some will need you again. Many never hear from you again after the job.
The fix: Getting back in touch with past customers is set up separately, for a separate fee. Ask us about it.
Bringing past customers back (0:38)
Choose 3 for us to set up
0 of 3 chosen: choose 3 more
Choose 3 to continueWith any choice we build your knowledge base from your website, and set up your business phone number and its texting registration when a choice calls or texts.
$197 one-time setup, then $97 a month
Or $970 a year. The plan is the whole Revenue Growth HQ platform, and it includes $30 of usage credit each month.
Usage beyond the credit is billed at the same rates as buying the software directly. Cancel any time; your plan runs through the period you've paid for.
Everything else is in your account from day one
Your three are what we set up. The rest of the platform is in your account from the first day, and you can use it yourself whenever you want. If you'd rather have us build something, we can set up more for a separate fee, and we have tutorials when you want to learn a feature yourself.
Some of what else is in your account:
- Website builder
- Online booking calendar
- One inbox for texts, email, chat and social messages
- Invoices and online payments
- Text-to-pay
- Google Business Profile
- Review management
- Marketing automation
- Email and text campaigns
- Social media scheduling
- Contacts and sales pipeline
- Courses and memberships
What happens after you buy
- Choose 3 and buyCheckout is one page. You get an email with our terms to sign.
- Send us your website and phone numberOnce you sign, we email you asking for both. Your website is where the receptionist and the chat learn your business.
- We set up your three and test themWe test each one before we hand it over: a real call for the receptionist, a real chat on your site.
- Texting starts when carriers approve itUS carriers must approve a business's texting before it can text customers. Approval usually takes a few business days and can take longer, so we can't promise a date for the texts. The receptionist and the chat can work before then.
Questions
- What does the $30 monthly credit pay for?
- Your phone number, calls, texts, email and most AI features, including the receptionist and the chat. Use beyond $30 in a month is billed at the same rates as buying the software directly, and we show you the rates before setup.
- Do I need a new phone number?
- The receptionist and the texts work on a phone number in your Revenue Growth HQ account. During setup we talk through whether to use a new number or forward calls from the one you have now.
- Will callers know they are talking to an AI?
- Yes. The receptionist says it is an AI assistant when it answers, and says so again if a caller asks.
- What if a caller asks something it doesn't know?
- It is told not to guess. It takes the caller's details and a message so you can call back.
- Do reminders work if customers book some other way?
- Reminders go out for appointments on your Revenue Growth HQ booking calendar. If you book someone by phone, add them to that calendar and they get reminders too.
- What starts the follow-up?
- The step you choose. A form or application sent from your website starts it on its own. A quote, a call or a consultation starts it when you log it in your account. A reply from the customer stops it.
- Can I have more than three?
- The setup covers three. The other features are in your account to use yourself from the first day, or we can set up more for a separate fee.
- Can I change my three after I buy?
- Yes. Tell us before we start your setup and we'll swap them.
- Can I change the messages later?
- Yes. The greeting, the texts, the reminders and the follow-ups all live in your account, and you can edit them any time.
- Can I cancel?
- Yes, any time. Your plan stays active through the period you've paid for. Payments are non-refundable, with one exception: cancel within 7 days of payment and we refund your setup fee in full.
Not sure which leak costs you most? Book a free 20-minute Revenue Leak Audit.